Wavy Terms of Use

Last Update: Dec 18th 2023

The following terms of use (the "Terms of Use") govern your access to and use of: (a) our website located at joinwavy.com (the "Wavy Website"); (b) any Wavy virtual events and/or experiences you participate in ("Experience") provided by Wavy or our partners ("Facilitation Partners"); (c) an online invitation and registration system for the Experience, custom-branded portal, Experience report, gift card(s) and any text, pictures, media, data, text, information and other materials or content (collectively, the "Content") contained on or provided through the foregoing (a) or (b); and (d) all other Content, products or services provided by us or our third party service providers or other partners (such as Facilitation Partners) to you, as more particularly described on the Wavy Website or in our privacy policy or service agreement with you (the "Services"). These Terms of Use form an agreement between Wavy Travel Inc. ("Wavy", "us", "we", "our") and you. The term "you" refers to the person or entity browsing, accessing, or otherwise using the Wavy Website or our Services ("use" or "using" in these Terms of Use will mean any of the foregoing). BY USING WAVY‘S SERVICES, YOU: (A) REPRESENT AND WARRANT THAT: (I) YOU HAVE REACHED THE AGE OF MAJORITY IN YOUR JURISDICTION, (II) YOU HAVE THE CAPACITY TO ENTER INTO BINDING OBLIGATIONS, AND (III) ALL INFORMATION SUPPLIED BY YOU TO US IS TRUE, ACCURATE, CURRENT, AND COMPLETE; AND (B) AGREE TO BE BOUND BY AND COMPLY WITH THESE TERMS OF USE, AS UPDATED FROM TIME TO TIME IN ACCORDANCE WITH SECTION 2. IF YOU ARE USING WAVY‘S SERVICES ON BEHALF OF ANOTHER PERSON OR A CORPORATE ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND SUCH PERSON OR ENTITY TO THESE TERMS OF USE.

TABLE OF CONTENTS

Customer Terms
  1. Wavy Service Requirements
  2. Changes to these Terms of Use
  3. Data You Upload To Us
  4. Privacy
  5. Ownership
  6. User Account for Wavy‘s Services
  7. Payment Terms
  8. Gift Cards
  9. Internet Access
  10. No Unlawful or Prohibited Use
  11. Third Party Content, Websites or Services
  12. Malicious Code
  13. Communications Not Confidential
  14. Disclaimer
  15. Limitation of Liability
  16. Indemnification
  17. Term and Termination; Survival
  18. General Provisions
Partner Terms
  1. Hosting Experiences via the Wavy Platform
  2. Managing your Experience
  3. Cancellations, Booking Modifications, and Related Issues
  4. Privacy and Confidentiality
  5. Content
  6. Wavy Rules
  7. Reviews
  8. Copyright Notifications
  9. Term
  10. Termination
  11. Violation of Wavy Partner Terms
  12. Legal Mandates
  13. Effects of Termination
  14. Severability
  15. Survival
  16. Modification
  17. Resolving Complaints
  18. Wavy's Role
  19. Wavy Account
  20. Warranties
  21. Limitations of Liability
  22. Indemnification
  23. Applicable Law
  24. Electronic Agreement
  25. Contact

Customer Terms

1. Wavy Service Requirements

In order to use Wavy‘s Services (except for the Wavy Website), you are required to have:

  1. A hardware device (e.g. such as a computer or mobile device) capable of facilitating virtual meetings such as through Zoom, Microsoft Teams, or other similar platform; and

  2. An active Wi-Fi or other Internet connection.

2. Changes to these Terms of Use

  1. Except where prohibited by applicable law, we reserve the right to change these Terms of Use at any time by posting a new version to the Wavy Website. It is your obligation to monitor the Wavy Website for any such changes. Your continued access to or use of Wavy‘s Services after any changes to these Terms of Use indicates your acceptance of such changes. It is your responsibility to review these Terms of Use regularly.

  2. We reserve the right to change Wavy‘s Services at any time, without notice.

3. Data You Upload To Us

You grant to us an irrevocable, worldwide, non-exclusive, royalty-free, transferable and sublicensable license during the Term to access, collect, store and use any data, information, records and files that: (a) you load, transmit to or enter in the course of using Wavy‘s Services; or (b) we collect from you in the course of providing the Services ((a) and (b), collectively, the "User Data"), to: (i) develop, enhance and make available Wavy‘s Services; and (ii) to produce data, information, or other materials that are not identified as relating to a particular individual or company (such data, information and materials, the "Aggregated Statistical Information"). We are free to create, use and disclose Aggregated Statistical Information for any purpose and without obligations of any kind.

4. Privacy

  1. Please review our current Privacy Policy, available at app.joinwavy.com/privacy, which contains important information about our practices in collecting, storing, using and disclosing information about identifiable individuals ("Personal Information"), and which is hereby incorporated into and forms a part of these Terms of Use.

  2. You represent and warrant to us that the User Data will only contain Personal Information in respect of which you have provided all notices and disclosures, obtained all applicable third party consents and permissions and otherwise have all authority, in each case as required by applicable laws, to enable us to: (i) make available Wavy‘s Services; and (ii) create, use and disclose Aggregated Statistical Information for any purpose and without obligations of any kind.

5. Ownership

All rights, title and interest, including intellectual property rights, in Wavy‘s Services, Aggregated Statistical Information and all other materials provided by us hereunder, and any update, adaptation, translation, customization or derivative work thereof, will remain with us (or our third party suppliers, if applicable). Wavy‘s Services and all materials provided by us hereunder are made available or licensed and not "sold" to you. All rights not expressly granted to you in these Terms of Use are reserved.

6. User Account for Wavy‘s Services

To access certain features of Wavy‘s Services, you may be required to successfully sign up for a user account using the available interfaces of Wavy‘s Services and login credentials ( "Login Credentials"). You will keep your Login Credentials secure and will not share your Login Credentials with anyone else. We reserve the right to disable any Wavy account at any time in our sole discretion. If we disable access to your Wavy account, you may be prevented from accessing Wavy‘s Services.

7. Payment Terms

Fees

You will pay all applicable fees in connection with Wavy‘s Services, as provided to you (e.g. via Wavy‘s Service Agreement with you). Fees are quoted and payable in Canadian dollars.

Wavy reserves the right to modify such fees, upon reasonable notice, which may be performed by updating Wavy‘s standard price list, amending applicable Service Agreements it has with you, or as otherwise set forth on Wavy‘s Website.

Certain fees charged by Wavy under these Terms of Use are set by Wavy‘s Facilitation Partners and/or other third parties, and Wavy has no control over the fee amount, but simply remits such fee directly to the applicable Facilitation Partner or third party, and those payment obligations are therefore non-cancellable and fees paid are non-refundable.

Payment

Depending upon the Experience or other services you enroll in, register for, or otherwise sign up for (collectively, "enroll"), we may permit you to be enrolled: (i) by telephone, (ii) at our Wavy Website, (iii) by some other method we expressly permit, or (iv) by a third party who is authorized to enroll you on your behalf (collectively, the "Enrollment Process"). If your Experience is paid for by a third party (e.g. your employer), you will not be asked to provide payment information and you will not be charged for the Experience you enroll in. Otherwise, Wavy or a third party processor will charge the Experience (or other Service) fee to your credit card or bank account a prescribed amount (depending on the type of Experience you have signed up for). All prices are quoted in Canadian dollars. Wavy or a third party processor will charge this fee to the credit card or bank account provided at the time of registration. By submitting your credit card or bank account information to us, you hereby agree that you authorize us to charge your card or your bank account, as applicable, at our convenience but in any event within thirty (30) days of initial credit card or bank account authorization.

Should your credit card or online check fail to authorize, you will be notified via email to the email address provided to us by you and you will be responsible for any fees and charges associated with such payment failure. The Services we provide may be suspended until payment is received. If payment is not received within thirty (30) days, your user account(s) and associated Experience(s) may be cancelled. You agree that Wavy will not be liable to you or any third party for termination of your access to the Services.

Refund & Cancellation Policy

In the event that these Terms of Use are terminated by you other than in accordance with section 17 below, or you materially breach your obligations under these Terms of Use and the Experience does not occur, Wavy will be entitled to full payment of all compensation provided for in this Section (including payment of any previously rendered invoices that remain unpaid) in compensation for its costs incurred and effort undertaken to provide the Experience. In the event that these Terms of Use are terminated by you in accordance with section 17, and you are not in material breach of your obligations under these Terms of Use, you shall be entitled to a refund of any payments it has made to Wavy pursuant to this Section to the extent that you have not received value (such as the delivery of Gift Cards), and shall have no further payment obligations pursuant to this Section. In the event that these Terms of Use are purported to be terminated by Wavy other than in accordance with section 17, and you are not in material breach of your obligations under these Terms of Use, you shall be entitled to a refund of any payments you have made to Wavy pursuant to this Section to the extent that you have not received value (such as the delivery of Gift Cards), and shall have no further payment obligations pursuant to this Section.

Cancellation Fees

48 Hours or Less: 100% of sell price: 100% of sell price

5 Business Days Before: 50% of sell price

10 Business Days Before: 25% of sell price

15 Business Days Before: 0%

Rescheduling Fees

48 Hours or Less Before: $500 or 100% of event cost if <$500

5 Business Days Before: $500 or 100% of event cost if <$500

10 Business Days Before: $300 or 50% of event cost if <$300

15 Business Days Before: 0%

Enrolling on Behalf of Others

By enrolling in an Experience on behalf of other participants, you are deemed to be the designated contact person for every participant included on that Experience. This means that you are responsible for making all payments due in connection with your Experience, notifying Wavy if any changes or cancellations are required and keeping your participants informed.

By enrolling on behalf of another person or persons, you also represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and that Wavy will under no circumstances be liable for any errors or omissions in the information provided to complete enrollment in an Experience or any other Services.

8. Gift Cards

We and/or our Facilitation Partners may provide you with third party gift cards and/or other Content in connection with Wavy‘s Services. Wavy does not endorse any third party Content, websites, services, or systems, or guarantee their quality, accuracy, reliability, completeness, currency, timeliness, non-infringement, merchantability, or fitness for any purpose. Third party Content, gift cards, websites, services, or systems are not under Wavy's control, and if you choose to use or access any such Content, websites, or services, you do so entirely at your own risk. You acknowledge that you may be required to accept terms of use applicable to third party Content, gift cards, websites, services, or systems and agree to accept and comply with any such terms of use.

You must take all reasonable precautions to protect any gift cards you receive against loss, theft, or unauthorized use. If your gift card has been lost or stolen, or if you have reason to believe that someone has made an unauthorized transaction with your card or may attempt to use your card without your permission, you must notify us as well as the third party gift card provider IMMEDIATELY by phone or email. All transactions carried out on your card before you notify us and the third party gift card provider will be considered to have been authorized by you.

9. Internet Access

Certain features of Wavy‘s Services may require your mobile or other hardware device to have access to the internet and may be subject to restrictions or additional charges imposed by your network or internet provider. In addition, your use of some features of Wavy‘s Services may be affected by the suitability and performance of your device hardware or data access.

10. No Unlawful or Prohibited Use

You will not use Wavy‘s Services in violation of these Terms of Use or of any applicable law. You will not, without our prior written permission, use Wavy‘s Services for any purpose other than to discover and learn about and participate in the Services (and any associated products, if applicable) offered by us. Without limiting the generality of the foregoing, you will not (and will not attempt to) directly or indirectly:

  1. send, upload, collect, transmit, store, use, post, publish, or otherwise communicate on Wavy‘s Services any data, information, pictures, videos, music or other materials or content that: (i) contains any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data; (ii) is false, intentionally misleading, or impersonates any other person; (iii) is bullying, harassing, abusive, threatening, vulgar, obscene, or offensive, or that contains pornography, nudity, or graphic or gratuitous violence, or that promotes violence, racism, discrimination, bigotry, hatred, or physical harm of any kind against any group or individual; (iv) is harmful to minors in any way or targeted at minors; (v) infringes, violates or otherwise misappropriates the intellectual property or other rights of any third party (including any moral right, privacy right or right of publicity); or (vi) encourages any conduct that may violate any applicable laws or would give rise to civil or criminal liability;

  2. disable, overly burden, impair, or otherwise interfere with servers or networks connected to Wavy‘s Services (e.g., a denial of service attack);

  3. attempt to gain unauthorized access to Wavy‘s Services;

  4. use any data mining, robots, or similar data gathering or extraction methods, or copy, modify, reverse engineer, reverse assemble, disassemble, or decompile Wavy‘s Services or any part thereof or otherwise attempt to discover any source code; or

  5. use Wavy‘s Services for the purpose of building a similar or competitive service.

11. Third Party Content, Websites or Services

Wavy‘s Services may provide links or access to third party Content, websites, or services. Likewise, we may allow you to access Wavy‘s Services from third party systems (e.g. Zoom, Microsoft Teams, and similar platforms). Wavy does not endorse any third party Content, websites, services, or systems, or guarantee their quality, accuracy, reliability, completeness, currency, timeliness, non-infringement, merchantability, or fitness for any purpose. Third party Content, websites, services, or systems are not under WAVY's control, and if you choose to access any such Content, websites, or services, or to access Wavy‘s Services from such systems, you do so entirely at your own risk. You acknowledge that you may be required to accept terms of use applicable to third party Content, websites, services, or systems and agree to accept and comply with any such terms of use.

12. Malicious Code

The downloading and viewing of Content is done at your own risk. We do not guarantee or warrant that Wavy‘s Services, or any links from Wavy‘s Services, will be free of viruses, worms, trojan horses or disabling devices or other code that manifests contaminating or destructive properties. You are responsible for implementing safeguards to protect the security and integrity of your computer system, and you are responsible for the entire cost of any service, repairs or connections of and to your computer system that may be necessary as a result of your use of Wavy‘s Services.

13. Communications Not Confidential

We do not guarantee the confidentiality of any communications made by you through Wavy‘s Services. We do not guarantee the security of data transmitted over the Internet or public networks in connection with your use of Wavy‘s Services.

14. Disclaimer

YOU ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT THE WAVY‘S SERVICES IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND. EXCEPT WHERE PROHIBITED BY LAW (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC), TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND WITH RESPECT TO THE WAVY‘S SERVICES WHETHER EXPRESS, IMPLIED, STATUTORY OR COLLATERAL, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, COMPATIBILITY, TITLE, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, RELIABILITY, CURRENCY, TIMELINESS, QUALITY, INTEGRATION, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, OR ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, OR THAT THE WAVY‘S SERVICES IS OR WILL BE ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION.

15. Limitation of Liability

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING THE PROVINCE OF QUEBEC, DO NOT ALLOW THE LIMITATION OF LIABILITY OR CERTAIN DAMAGES FOR CONSUMERS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES; OR LOST PROFITS, LOSS OF USE, LOSS OF DATA, PERSONAL INJURY, FINES, FEES, PENALTIES OR OTHER LIABILITIES, IN EACH CASE, WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM OR RELATED TO THE WAVY‘S SERVICES OR THESE TERMS OF USE.

FOR ANY OTHER DAMAGES, OR TO THE EXTENT THAT THE FOREGOING LIMITATION IS NOT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY IN CONNECTION WITH OR UNDER THESE TERMS OF USE, OR YOUR USE OF, OR INABILITY TO MAKE USE OF, THE WAVY‘S SERVICES EXCEED $100CAD. FOR GREATER CERTAINTY, THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THESE TERMS OF USE WILL NOT INCREASE THIS MAXIMUM LIABILITY AMOUNT.

16. Indemnification

EXCEPT WHERE PROHIBITED BY LAW (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC), you will defend, indemnify and hold harmless us and all of our officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including reasonable legal and accounting fees, arising out of or in connection with:

  1. your breach of any provision of these Terms of Use or any documents referenced herein;

  2. your violation of any law or the rights of a third party (including intellectual property rights); or

  3. your use (or the use by any third party using Wavy‘s Services).

17. Term and Termination; Survival

  1. These Terms of Use will commence on the day you first use or enter into an agreement to use Wavy‘s Services and will continue in full force and effect until the completion of the Services, subject to earlier termination as provided in these Terms of Use (the "Term"). EXCEPT WHERE PROHIBITED BY LAW (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC), either party may terminate these Terms of Use as follows: (a) we may terminate these Terms of Use at any time and with immediate effect by giving notice to you, at our discretion, by email (at your current email address on file with us) or through Wavy‘s Services; (b) you may terminate these Terms of Use at any time and with immediate effect by requesting (by email or through any then-available interfaces on Wavy‘s Services) that your Wavy account be deleted and ceasing use of Wavy‘s Services. For greater certainty, if you continue to use any portion of the Wavy Website that is publicly available after these Terms of Use have been terminated, these Terms of Use will continue to apply to the extent of such use.

  2. The following Sections, together with any other provision of these Terms of Use which expressly or by its nature survives termination or expiration, or which contemplates performance or observance subsequent to termination or expiration of these Terms of Use, will survive expiration or termination of these Terms of Use for any reason: Personal Information Warranty, Payment Terms, Third Party Content, Websites or Services, Malicious Code, Communications Not Confidential, Disclaimer, Limitation of Liability, Indemnification, Survival, and General Provisions.

18. General Provisions

  1. Choice of Law. EXCEPT AS OTHERWISE PROVIDED HEREIN AND SUBJECT TO APPLICABLE LAW (WHICH MAY INCLUDE THE PROVINCE OF QUEBEC), these Terms of Use will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein and such laws apply to your access to or use of Wavy‘s Services, notwithstanding your domicile, residency or physical location. You will only use Wavy‘s Services in jurisdictions where Wavy‘s Services may lawfully be used. Except as restricted by applicable law, you hereby consent to the exclusive jurisdiction and venue of courts in Toronto, Ontario, Canada in all disputes arising out of or relating to the use of Wavy‘s Services.

  2. Entire Agreement. These Terms of Use constitute the entire agreement between you and us pertaining to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to Wavy‘s Services. A printed version of these Terms of Use and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

  3. Waiver. Our failure to insist upon or enforce strict performance of any provision of these Terms of Use will not be construed as a waiver of any provision or right. A waiver of any provision of these Terms of Use must be in writing and a waiver in one instance will not preclude enforcement of such provision on other occasions.

  4. Severable. If any of the provisions contained in these Terms of Use are determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such provision will be severed from these Terms of Use and all other provisions of these Terms of Use will remain in full force and effect.

  5. Assignment. You will not assign these Terms of Use to any third party without our prior written consent. We may assign these Terms of Use or any rights under these Terms of Use to any third party without your consent. Any assignment in violation of this Section will be void. The terms of these Terms of Use will be binding upon permitted assignees. These Terms of Use will inure to the benefit of and be binding upon the parties, their permitted successors and permitted assignees.

  6. English Language. It is the express wish of the parties that these Terms of Use and all related documents be drawn up in English.

Partner Terms

These Partner Terms of Service ("Wavy Partner Terms", "Partner Terms" or "these Terms") supplement the Wavy Terms of Use and constitute a binding legal agreement (the "Agreement") by and between you ("Wavy Partner" or "you/your") and Wavy Travel Inc. ("Wavy", "us", "we", "our"). These Partner Terms govern: (i) Wavy Partner's access to, and use of the websites located at joinwavy.com and wavy.live, platforms and other offerings provided by Wavy (collectively, the "Wavy Platform"); (ii) Wavy Partner's offering and facilitation of virtual and/or in-person events and/or experiences through the Wavy Platform and/or meeting platforms such as Zoom, Microsoft Teams, and other similar platforms ("Experience"); and (iii) Wavy Partner's access to, and use of Wavy's Experience report, gift cards, and any text, pictures, media, data, information and other materials or content contained on or provided through the foregoing (collectively, the "Content"). The Wavy Platform enables Wavy Partners to create, publish, offer, advertise, and carry out Experiences. Those who search for, book, use, or attend Experiences are referred to as "Wavy Customer" and those who attend Experiences are referred to as "Wavy Customers." Wavy Partners must register for an account in order to access the Wavy Platform and confirm and manage bookings over the Platform. Wavy Partners must keep such account information accurate and secure at all times. As is described in further detail below, as the provider of the Wavy Platform, while Wavy may consult with Wavy Partners as they are onboarded, Wavy does not own, control, offer or manage Experiences. Wavy is not a party to the contracts (written or otherwise) entered into directly between Wavy Partners and Wavy Customers, nor is Wavy an insurer. Wavy is not acting as an agent in any capacity for any Wavy Partner or Wavy Customer, except as explicitly specified. Wavy maintains Terms of Use and a Privacy Policy which supplement this Agreement and are updated from time to time. Wavy Partners are responsible for understanding and complying with all laws, rules, regulations and contracts with any third parties that apply to the Wavy Partner's Experience(s).

The Wavy Platform enables Wavy Partners to create, publish, offer, advertise, and carry out Experiences. Those who search for, book, use, or attend Experiences are referred to as "Wavy Customer" and those who attend Experiences are referred to as "Wavy Customers." Wavy Partners must register for an account in order to access the Wavy Platform and confirm and manage bookings over the Platform. Wavy Partners must keep such account information accurate and secure at all times. As is described in further detail below, as the provider of the Wavy Platform, while Wavy may consult with Wavy Partners as they are onboarded, Wavy does not own, control, offer or manage Experiences. Wavy is not a party to the contracts (written or otherwise) entered into directly between Wavy Partners and Wavy Customers, nor is Wavy an insurer. Wavy is not acting as an agent in any capacity for any Wavy Partner or Wavy Customer, except as explicitly specified.

Wavy maintains Terms of Use and a Privacy Policy which supplement this Agreement and are updated from time to time. Wavy Partners are responsible for understanding and complying with all laws, rules, regulations and contracts with any third parties that apply to the Wavy Partner's Experience(s).

Wavy Partner accepts these Wavy Partner Terms and agrees to Wavy's Terms of Use and all other Wavy standards and policies referenced in these Terms, all of which are incorporated into this Agreement. If Wavy Partner is entering into this Agreement on behalf of a company or other legal entity, Wavy Partner represents that it has the authority to bind such entity to these Wavy Partner Terms, in which case the term "Wavy Partner" shall refer to such entity. Please carefully read the following terms and conditions.

1. Hosting Experiences via the Wavy Platform.

  1. Overview. Wavy Partner agrees to provide Experiences (defined above) that Wavy may market and distribute through the Wavy Platform and various other online and offline marketing channels for purchase (i.e., booking) by end customers ("Wavy Customers", as defined above), all as described further in these Terms. Therefore, for good and valuable consideration, the receipt and sufficiency of which they each acknowledge, Wavy and Wavy Partner agree to be bound by the terms and conditions set forth below.
  2. Listing an Experience. To list an Experience on the Wavy Platform, you must first create an Experience using your Wavy account, then submit the Experience to Wavy. When listing an Experience, you must, where applicable, fully educate and inform Wavy Customers about (i) any risks inherent or incidental to the Experience, (ii) any requirements for participation, such as the minimum age and group size, related skills, or level of fitness, and (iii) anything else they may need to know to safely participate in the Experience (including dress codes, equipment, special certifications or licenses, etc.). Wavy reserves the right to decide, in its sole discretion, whether a submitted Experience will be published on the Wavy Platform.

2. Managing your Experience.

  1. Hosting Wavy Customers. Once your Experience is published on the Wavy Platform, Wavy will work with the Wavy Partner to schedule a date and time for the Experience that works for the Wavy Partner and Wavy Customer(s). You agree that you will not allow people to attend any Experience available on the Wavy Platform unless that person booked through Wavy (or was added as an additional Wavy Customer for a spot booked through the Wavy Platform).
  2. Equipment. You are responsible for providing all equipment, including supplies, ingredients, products, in-person venues (if applicable) and other materials ("Equipment") necessary to host your Experience. You are solely responsible for ensuring that the Equipment used in your Experience is in good working order and conforms to all laws pertaining to safety, equipment, inspection, and operational capability. Except as otherwise required by law, you assume all risk of damage or loss to your Equipment.
  3. Additional Responsibilities. You are responsible for (i) understanding and complying with all laws, rules and regulations that may apply to your Experience, (ii) obtaining any required licenses, permits, or registrations (if applicable) prior to providing your Experience; and (iii) ensuring that your publication and/or hosting of an Experience will not breach any agreement you may have with any third party.
  4. Customer Service. Where Wavy receives a Wavy Customer or Participant question or complaint, Wavy will attempt to resolve the issue at hand, which may include the involvement of the Wavy Partner. In such circumstances, Wavy Partner will ensure a smooth customer service process, including answering any Wavy Customer questions or complaints (including, without limitation, refund requests) in writing (e.g., by email or an interface made available by Wavy) to Wavy within 72 hours after complaint submission. Wavy reserves the right at any time to respond to Wavy Customer complaints, including by contacting Wavy Customers directly; provided, however, that prior to resolving the complaint and/or providing compensation to Wavy Customers (which Wavy reserves the right to do in its sole discretion), Wavy will first attempt to contact Wavy Partner to discuss the complaint.
  5. Hosting as a Team or Organization. You may not subcontract, allow any third party to provide the Experience on your behalf, or otherwise transfer any of your rights or obligations under this Agreement, unless explicitly authorized by Wavy. Any subcontractor, agent, member of a team, business, or organization or other third-party that interacts with Wavy Customers and/or Participants must agree to be bound by these Terms and be added to an Experience via the method designated by the Wavy Platform.
  1. Cancellations. In general, if a Wavy Customer cancels an Experience, the amount paid to you is determined by the particular cancellation policy that applies to that Experience. As a Wavy Partner, you should not cancel on a Wavy Customer without a valid reason under our Cancellations Policy or applicable law. If you cancel on a Wavy Customer without such a valid reason, we may impose a cancellation fee and other consequences. Under certain prescribed circumstances outlined in our Cancellation Policy, the amount you are paid will be reduced by the amount we refund or otherwise provide to the Wavy Customer, and by any other reasonable costs we incur as a result of the cancellation. If a Wavy Customer receives a refund after you have already been paid, or the amount of the refund and other costs incurred by Wavy exceeds your payout, Wavy may recover that amount from you, including by offsetting the refund against your future payouts. You agree that Wavy's Cancellation Policy and these Terms preempt the cancellation policy you set in situations where they allow for the cancellation of an Experience and/or the issuance of refunds to Wavy Customers. If we reasonably expect to provide a refund to a Wavy Customer, we may delay release of any payout for that Experience until a refund decision is made. If you host an Experience, please note that our Cancellation Policy and different cancellation fees and consequences apply to your Experiences. See Policy for details about what is covered, and what your payout will be in each situation.
  2. Booking Modifications. Wavy Partners and Wavy Customers are responsible for any booking modifications they agree to make in relation to Experiences via the Wavy Platform or direct Wavy customer service to make on their behalf, and agree to pay any additional amounts, fees, or taxes associated with a booking modification.

4. Privacy and Confidentiality.

  1. Confidentiality. Any information disclosed by or on behalf of one party to the other party during the Term that is identified as being proprietary and/or confidential or that, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as proprietary and/or confidential, including, without limitation, all information pertaining to rates, commissions and margins, the Wavy Platform, and the terms of this Agreement, are "Confidential Information." The party receiving Confidential Information of the disclosing party will maintain safeguards against its destruction, loss, alteration or disclosure, which safeguards shall be consistent with industry best practices and no less rigorous than the protections afforded by the receiving party to its own proprietary information and will not, during or after the Term, (a) use any such Confidential Information for any purpose other than to perform the receiving party's obligations or exercise the receiving party's rights under this Agreement and (b) disclose any such Confidential Information to any third party. Notwithstanding the foregoing, the obligations of this Section do not apply to information which is: (i) generally available to the public, without any obligation of confidentiality, other than by a breach of this Agreement by the receiving party; (ii) rightfully received by the receiving party from a third party without any obligation of confidentiality; (iii) independently developed by the receiving party without reference to or reliance on the other party's Confidential Information; or (iv) generally made available to third parties by the disclosing party without restriction on disclosure. Upon termination of this Agreement, or upon the disclosing party's earlier request, the receiving party will return, or destroy and certify as such, all of the disclosing party's Confidential Information in the receiving party's possession or under the receiving party's control and will cease all use of such Confidential Information.
  2. Privacy. Wavy Partner will adhere to all applicable laws and Wavy's current Privacy Policy (available at the following link: https://app.joinwavy.com/privacy, as such may be updated from time to time) with respect to Wavy Partner's use and disclosure of Wavy Customer Information provided to Wavy Partner by Wavy or otherwise collected, obtained or received by Wavy Partner in exercising its rights or fulfilling its obligations under this Agreement. Wavy Partner will use such Wavy Customer Information only for purposes of providing to the applicable Wavy Customer the services and/or products booked by such Wavy Customer. For all Wavy Customer Information (including without limitation Customer Information provided to Wavy Partner by Wavy) in Wavy Partner's possession or under Wavy Partner's control, Wavy Partner will (a) adopt and adhere to a Privacy Policy consistent with applicable laws, rules, regulations and guidelines and Wavy's Privacy Policy; (b) employ reasonable, industry standard physical, technical and administrative measures to protect the Wavy Customer Information, including without limitation storing the Wavy Customer Information in secured environments that are not accessible to the general public and having security measures in place at Wavy Partner's facilities to protect against the loss, misuse, corruption, unauthorized disclosure, or alteration of the information by Wavy Partner's employees or third parties; and (c) shall ensure that any collection, use and disclosure of Wavy Customer Information obtained by Wavy Partner pursuant to the Agreement complies with all applicable laws, regulations and privacy policies. Wavy Partner agrees not to send any unsolicited, commercial email or other online communication (e.g., "spam") to Wavy Customers. For purposes of this Agreement, "Wavy Customer Information" means name, mailing address, telephone number, e-mail address, credit card information, IP address, order and order processing information and any other non-public, identifying information available to Wavy Partner as a result of Wavy Partner's relationship with Wavy and any purchase of Wavy Partner's products by Wavy Customers.
  3. Data. During the Term, Wavy Partner will have access (through its Wavy account) to data provided by Wavy Partner to Wavy, and data otherwise generated through Wavy Partner's use of the Wavy Platform ("Data"). Data may include: (a) data required by Wavy to create and maintain Wavy Partner's Wavy account, and facilitate its use of the Wavy Platform (e.g. legal, financial and tax information); (b) data (including Customer Information) provided by Wavy Customers who make bookings of or inquiries about Wavy Partner's services or products; (c) reviews, ratings and/or other content submitted by Wavy Customers or other end users in connection with Wavy Partner for the duration of its publication on the Wavy Platform; and (d) data in the form of information, analytics, statistics and/or intelligence, including aggregated and anonymized data that relates to Wavy Customers who book Experiences through the Wavy Platform. Wavy Partner may use any such Data solely for internal business purposes during the Term. Wavy may use and retain any and all Data both during and after the Term. Wavy may share Data with third parties: (a) as necessary for Wavy to perform this Agreement; (b) in order to improve the services Wavy is able to offer; and (c) as necessary to comply with Wavy's legal and regulatory obligations. Wavy Partner may opt out of third-party data-sharing in accordance with its rights under data protection laws.

5. Content.

  1. Parts of the Wavy Platform enable you to provide feedback, text, photos, audio, video, information, and other content ("Content", as defined above). By providing Content, in whatever form and through whatever means, you grant Wavy a non-exclusive, worldwide, royalty-free, irrevocable, perpetual, sub-licensable and transferable license to copy, modify, prepare derivative works of, distribute, publish and otherwise exploit, that Content, without limitation. If Content includes personal information ("Wavy Customer Information", as defined above), our Privacy Policy describes how we use that personal information. Where Wavy pays for the creation of Content or facilitates its creation, Wavy may own that Content, in which case supplemental terms or disclosures will say that.
  2. You are solely responsible for all Content that you provide and warrant that you either own it or are authorized to grant Wavy the rights described in these Terms. You are responsible and liable if any of your Content violates or infringes the intellectual property or privacy rights of any third party. Content must comply with our Terms of Use, which prohibit, among other things, discriminatory, obscene, harassing, deceptive, violent, and illegal content.

6. Wavy Rules.

You must follow Wavy's Platform Rules and must not help or induce others to break or circumvent these Rules, which include, but are not limited to:

  1. Act with integrity and treat others with respect.
    • Do not lie, misrepresent something or someone, or pretend to be someone else.
    • Be polite and respectful when you communicate or interact with others.
    • Do not discriminate against or harass others.
  2. Do not scrape, hack, reverse engineer, compromise, or impair the Wavy Platform.
    • Do not use bots, crawlers, scrapers, or other automated means to access or collect data or other content from or otherwise interact with the Wavy Platform.
    • Do not hack, avoid, remove, impair, or otherwise attempt to circumvent any security or technological measure used to protect the Wavy Platform or Content.
    • Do not decipher, decompile, disassemble, or reverse engineer any of the software or hardware used to provide the Wavy Platform.
    • Do not take any action that could damage or adversely affect the performance or proper functioning of the Wavy Platform.
  3. Only use the Wavy Platform as authorized by our Terms, these Partner Terms or any other agreement with us.
    • You may only use a Wavy Customer's personal information ("Wavy Customer Information", as defined above) as necessary to facilitate a transaction using the Wavy Platform as authorized by these Terms.
    • Do not use the Wavy Platform, our messaging tools, or Wavy Customers' personal information to send commercial messages without the recipient's express consent.
    • You may use Content made available through the Wavy Platform solely as necessary to enable your use of the Wavy Platform as a Wavy Partner.
    • Do not use Content unless you have permission from the Content owner or the use is authorized by us in these Terms or another agreement you have with us.
    • Do not request, make, or accept a booking or any payment outside of the Wavy Platform to avoid paying fees, taxes, or for any other reason.
    • Do not require or encourage Wavy Customers to open an account, leave a review, complete a survey, or otherwise interact, with a third-party website, application, or service before, during, or after an Experience, unless authorized by Wavy.
    • Do not engage in any practices that are intended to manipulate our search algorithm.
    • Do not use, copy, display, mirror, or frame the Wavy Platform, any Content, any Wavy branding, or any page layout or design without our consent.
  4. Honour your legal obligations.
    • Understand and follow the laws that apply to you, including privacy, data protection, and export laws.
    • If you provide us with someone else's personal information, you: (i) must do so in compliance with applicable law, (ii) must be authorized to do so, and (iii) authorize us to process that information under our Privacy Policy.
    • Read and follow our Terms of Use, Privacy Policy, and other standards published on the Wavy Platform.
    • Do not use the name, logo, branding, or trademarks of Wavy or others without permission.
    • Do not use or register any domain name, social media handle, trade name, trademark, branding, logo, or other source identifier that may be confused with Wavy branding.
    • Do not offer Experiences that violate the laws or agreements that apply to you.
  5. Report violations of Wavy's Platform Rules.
    • If you believe that a Wavy Customer, Experience, or Content poses an imminent risk of harm to a person or property, you should immediately contact local authorities before contacting Wavy. In addition, if you believe that a Wavy Customer, Experience, or Content has violated our Terms of Use or other standards, you should report your concerns to Wavy. If you reported an issue to local authorities, Wavy may request a copy of that report. Except as required by law, you agree that we are not obligated to take action in response to any report.

7. Reviews.

  1. After each Experience, Wavy Customers and/or Participants will have an opportunity to review the Experience hosted by Wavy Partners. Reviews must be accurate and may not contain any discriminatory, offensive, defamatory, or other language that violates our Wavy Rules. Reviews are not verified by Wavy for accuracy and may be incorrect or misleading.
  1. If you believe that Content on the Wavy Platform infringes copyrights, please notify us using the contact information on our website.

9. Term.

  1. This Agreement between you and Wavy reflected by these Terms is effective when you access the Wavy Platform (for example to create an account) and remains in effect until either you or we terminate the Agreement in accordance with these Terms.

10. Termination.

  1. As an Experience host, you may terminate this agreement at any time by sending us an email or by removing all of your Experiences from the Wavy Platform. Wavy requires three (3) weeks' notice for all termination requests.
  2. Wavy may terminate this agreement immediately and without notice and stop providing access to the Wavy Platform if you materially breach this Agreement and/or our other Terms or Policies, you violate applicable laws, or we reasonably believe termination is advisable to protect Wavy, its Wavy Customers, other members or third parties. Otherwise, Wavy will provide three (3) weeks' notice of Wavy-initiated termination. If your Experience has been inactive for six (6) months or more, we may remove it from the Wavy Platform. If your account has been inactive for more than one (1) year, we may terminate your account without prior notice.

11. Violation of Wavy Partner Terms.

  1. As noted in Section 11 of these Terms, if (i) you breach these Partner Terms, our Terms of Service, Privacy Policy, or other standards, (ii) you violate applicable laws, regulations, or third-party rights, or (iii) Wavy believes it is reasonably necessary to protect Wavy, its Wavy Customers, or third parties; Wavy may, with or without prior notice:
    • suspend or limit your access to or use of the Wavy Platform and/or your account;
    • suspend or remove Experience listings, Reviews, or other Content; or
    • cancel pending or confirmed Experience bookings.
  2. For minor violations or where otherwise appropriate as Wavy determines in its sole discretion, you will be given notice of any intended measure by Wavy and an opportunity to resolve the issue. You may appeal actions taken by us under this Section by contacting Wavy customer service. If an Experience is canceled under this Section, the amount paid to the Wavy Partner will be reduced by the amount we refund or otherwise provide to the Wavy Customer, and by any other costs we incur as a result of the cancellation.
  1. Wavy may take any action it determines is reasonably necessary to comply with applicable law, or the order or request of a court, law enforcement, or other administrative agency or governmental body.

13. Effects of Termination.

  1. If you terminate your Wavy account, any confirmed Experience booking(s) will be automatically canceled and Wavy Customers will receive a full refund. If Wavy Customers terminate their account, any confirmed Experience booking(s) will be automatically canceled and any refund will depend upon the terms set out in our Cancellation Policy. When this Agreement has been terminated, you are not entitled to a restoration of your account or any of your Content. If your access to or use of the Wavy Platform has been limited, or your Wavy account has been suspended, or this Agreement has been terminated by us, you may not register a new account or access or use the Wavy Platform through an account of another member.

14. Severability.

  1. If any provision or part of a provision in these terms is held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

15. Survival.

  1. If you or we terminate this Agreement, the clauses of these Terms that reasonably should survive such termination will remain in effect. When these Terms are terminated, you are not entitled to a restoration of your account (if your account is cancelled) or of the Content.

16. Modification.

  1. Wavy may modify these Partner Terms at any time. When we make material changes to these Terms, we will post the revised Terms on the Wavy Platform and update the "Last Updated" date at the top of these Terms. We will also provide you with notice of any material changes by email at least 30 days before the date they become effective. If you disagree with the revised Terms, you may terminate this agreement immediately as provided in these Terms. If you do not terminate your agreement before the date the revised Terms become effective, your continued access to or use of the Wavy Platform will constitute acceptance of the revised Terms.

17. Resolving Complaints.

  1. You agree to cooperate in good faith, provide any information Wavy requests, execute documents, and take further reasonable action, in connection with Wavy Customer complaints or other claims related to your use of the Wavy Platform.

18. Wavy's Role.

  1. We offer you the right to use Wavy's Platform that enables you to publish, offer, search for, and book Experiences. While we work hard to ensure you have great experiences using Wavy, we do not and cannot control the conduct of Wavy Customers. You acknowledge that Wavy has the right, but does not have any obligation, to monitor the use of the Wavy Platform and verify information provided by our Wavy Customers and Wavy Partners. For example, we may review, disable access to, remove, or edit Content to: (i) operate, secure and improve the Wavy Platform (including for fraud prevention, risk assessment, investigation, and customer support purposes); (ii) ensure compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement, or other administrative agency or governmental body; (iv) address Content that we determine is harmful or objectionable; (v) take actions set out in these Terms; and (vi) maintain and enforce any quality or eligibility criteria, including by removing Experiences that don't meet quality and eligibility criteria.
  2. You acknowledge and agree that Wavy administers its legal Terms of Use, Privacy Policy, and other standards, including decisions about whether and how to apply them to a particular situation, at its sole discretion. You agree to cooperate with and assist Wavy in good faith, and to provide Wavy with such information and take such actions as may be reasonably requested by Wavy with respect to any investigation undertaken by Wavy regarding the use or abuse of the Wavy Platform. Wavy is not acting as an agent for any Wavy Customer or Wavy Partner.

19. Wavy Account.

  1. You must register an account to access and use many features of the Wavy Platform. Registration is only permitted for legal entities, partnerships, and natural persons who are 18 years or older. You represent and warrant that you are not a person or entity barred from using the Wavy Platform under the laws of Canada, your place of residence, or any other applicable jurisdiction. You must provide accurate, current, and complete information during registration and keep your account information up to date. You may not register more than one account or transfer your account to someone else. You are responsible for maintaining the confidentiality and security of your account credentials and may not disclose your credentials to any third party. You are responsible and liable for activities conducted through your account and must immediately notify Wavy if you suspect that your credentials have been lost, stolen, or your account is otherwise compromised.
  2. If and as permitted by applicable law, we may, but have no obligation to (i) ask you to provide identification or other information, (ii) undertake checks designed to help verify your identity or background, (iii) screen you against third-party databases or other sources and request reports from service providers, and (iv) obtain reports from public records of criminal convictions or sex offender registrations or their local equivalents.
  3. Acceptance of Booking Requests:
    Partners hereby agree that they shall make reasonable efforts to promptly respond to booking requests made by customers through the platform. Partners are expected to accept bookings within a time frame of 24-48 hours from the moment the booking request is submitted.
  4. Hold Period:
    Upon accepting a booking request, partners are required to place a hold on the booking for a minimum of 24 hours. This hold period is intended to allow the customer ample time to complete their payment and confirm the event details. During this 24-hour period, partners shall not entertain booking requests for the same date and time from other customers.
  5. Communication through Wavy:
    Partners commit to maintaining all communication with customers through the channels provided by Wavy, the designated communication platform for all interactions between partners and customers. Partners acknowledge that this practice is essential to maintain the integrity and transparency of the booking process.

20. Warranties.

  1. We provide the Wavy Platform and all Content "as is" without warranty of any kind and we disclaim all warranties, whether express or implied. For example: (i) we do not endorse or warrant the existence, conduct, performance, safety, quality, legality, or suitability of any Wavy Customer, Wavy Partner, Experience, or third party; (ii) we do not warrant the performance or non-interruption of the Wavy Platform; and (iii) we do not warrant that verification, identity or background checks conducted on Experiences, Wavy Customers, or Wavy Partners (if any) will identify past misconduct or prevent future misconduct. Any references to an Experience or Wavy Partner being "verified" (or similar language) indicate only that the Experience or Wavy Partner has completed a relevant verification or identification process and nothing else. The disclaimers in these Terms apply to the maximum extent permitted by law. If you have statutory rights or warranties we cannot disclaim, the duration of any such statutorily required rights or warranties will be limited to the maximum extent permitted by law.

21. Limitations of Liability.

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING THE PROVINCE OF QUEBEC, DO NOT ALLOW THE LIMITATION OF LIABILITY OR CERTAIN DAMAGES FOR CONSUMERS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

  1. Neither Wavy (including its affiliates and personnel) nor any other party involved in creating, producing, or delivering the Wavy Platform or any Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Terms, (ii) the use of or inability to use the Wavy Platform or any Content, (iii) any communications, interactions or meetings you may have with someone you interact or meet with through, or as a result of, your use of the Wavy Platform, or (iv) publishing or booking of an Experience, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Wavy has been informed of the possibility of such damage, even if a limited remedy set out in these Terms is found to have failed of its essential purpose.
  2. In no event will Wavy's aggregate liability for any claim or dispute arising out of or in connection with these Terms, your interaction with any Wavy Customers, or your use of or inability to use the Wavy Platform, or any Content, exceed the amount paid to you as a Wavy Partner in the 12-month period prior to the event giving rise to the liability.

22. Indemnification.

  1. To the maximum extent permitted by applicable law, you agree to release, defend (at Wavy's option), indemnify, and hold Wavy (including all of its officers, directors, employees, personnel, subsidiaries and affiliates) harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: (i) your breach of these Terms (including any supplemental or additional terms that apply) or our Terms of Use, Privacy Policy or other policies and standards, (ii) your improper use of the Wavy Platform, (iii) your interaction with any Wavy Customer, participation in an Experience, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, participation or use, or (iv) your breach of any laws, regulations or third-party rights such as intellectual property or privacy rights.

23. Applicable Law.

  1. These Terms will be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to principles of conflicts of laws.

24. Electronic Agreement.

  1. You acknowledge and agree that by clicking on the "I AGREE" button (or similar buttons or links as may be designated by Wavy to show your acceptance of this Agreement and/or your agreement to use the Wavy Platform), you are entering into a legally binding contract. You hereby agree to the use of electronic communication in order to enter into contracts and create other records and to the electronic delivery of notices, policies and records of transactions initiated or completed through the Wavy Platform. Furthermore, you hereby waive any rights or requirements under any applicable laws in any jurisdiction which require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent permitted under applicable law. A printed version of this Agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

24. Contact.

  1. Any questions regarding these Terms, or any questions, complaints, claims or other legal concerns relating to Wavy or its business, should be directed to Wavy at neshay@joinwavy.com.